• White Glove Delivery

    Stock Status:

    Qty: $52.00   $41.60

Summary

A well-balanced design makes our Katherine Cutlery great for everyday use and formal occasions.

  • Made of high-grade 18/10 stainless steel that will stay sharp and bright for years.
  • Piped edges lend classic appeal and add subtle dimension.
  • Each 5-piece place setting includes salad fork, dinner fork, knife, soup spoon and teaspoon.
  • Place settings arrive ready for giving in a Pottery Barn gift box.
  • Designed by Guy Degrenne.
  • Made in France.

Features

  • Stamped, 18/10 stainless-steel construction with a polished finish.
  • Made in France.

Care

  • Dishwasher-safe.

Most purchases, except Special Orders and those requiring Home Delivery & Assembly, are shipped from our Distribution Centre by DHL, to arrive in your home according to the following timetable. In the event of a delay, we will notify you by email or mail. Items ordered together may not arrive in the same box.



DestinationTransit**
Sydney (NSW)2-3 business days
Melbourne (MEL)2-3 business days
Brisbane (BNE)2-3 business days
Perth (WA)5-6 business days
Adelaide (ADL)3-4 business days
Tasmania (TAS)Minimum 7 days

**Once order has been fulfilled at our Distribution Centre. (You will receive an Order Fulfilment email.)



Home Delivery and Assembly

Items with the symbol In Home Delivery are shipped via our Home Delivery & Assembly service. Delivery is by appointment - Monday to Friday - depending on area.

Items are delivered to your room of choice. We will unpack and inspect them, set them up, and remove all packaging. Most complete beds are delivered via our standard carrier; select beds are delivered via home-delivery service. We're happy to place headboards, in their original packaging, in any room you desire, but we are not able to unpack or inspect them, or attach them to existing bed frames. Please note that the installation of appliances and other electronic equipment is not included. Please note Assembly is unavailable in some remote areas; in this event you will be contacted directly.

Our delivery service will call to schedule an appointment within a 4-hour window. Please allow up to a week to receive this call.



Standard Shipping and Processing Charges

DHL Parcel Delivery Rates:

Total Order ValueParcel Delivery Charge
$0 - $250$12.95
$251 - $500$24.95
$501 - $1000$39.95
$1001 - $1500$69.95
$1501 - $2000$89.95
$2001 +$119.95



Home Delivery & Assembly: Additional $99 per order

More shipping information can be seen here.



Special Orders

Special orders will usually ship in approximately 24 weeks. For additional information please call Toll Free 1800 232 914.



Return Policy

We take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction are our priorities. If you change your mind about a purchase, the following return policies apply:

For online purchases, we carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement.

With items purchased online or at our stores, within 7 days of furniture delivered to your home, or within 30 days of purchase of all other products, you may return your items for a refund of the merchandise value. Returns of furniture purchases are subject to a 20% restocking fee. Price adjustments are granted within 14 days of purchase.

Proof of purchase is required for all returns and exchanges. Returns with an original receipt will be refunded in the original form of payment; cash purchase refunds over $100 will be issued as a company cheque. Returns with a gift receipt will be refunded or exchanged at the original purchase price in the form of a gift voucher

For returns of items purchased from a gift registry, we will provide a refund or exchange for the merchandise within 90 days of event or within 90 days of purchase, whichever date is later.

We cannot accept returns on monogrammed, special-order, or items damaged through normal wear and tear. We also cannot accept returns of final sale items.

You may return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact us Toll Free 1800 232 914 - 7 days a week.