DIMENSIONS

• 76 cm wide x 274 cm long
• 91 cm wide x 152 cm long
• 152 cm wide x 244 cm long
• 244 cm wide x 305 cm long
• 274 cm wide x 366 cm long

CARE AND MAINTENANCE

• Vacuum regularly on a low-power setting, using a vacuum cleaner without a beater brush, to prevent debris from settling into roots of the fibres. For best results, vacuum from different directions, making several passes over the area.
• Do not pull loose ends. Clip them with scissors to remove.
• Remove spills immediately; if liquid, blot with clean, un-dyed cloth by pressing firmly around the spill to absorb as much as possible. For hard-to-remove stains, professional rug cleaning is recommended.
• Avoid direct and continuous exposure to sunlight.
• Use rug protectors under the legs of heavy furniture to avoid flattening piles.
• Store your rug by rolling it front side out and wrapping in cloth for protection. Do not fold or store rug in an airtight plastic bag. Place in dry, well-ventilated area.
• Due to the handmade nature of the product, shedding of loose fibres will occur but will diminish over time. Expect the most shedding to occur within the first 3 to 6 months. To protect your investment, use a rug pad. A rug pad provides traction between the rug and floor to prevent slipping. It adds padding and keeps the rug smooth and flat. Extending the life of the rug, a pad protects the backing and prevents any possible colour transfer.
• Rotate or reposition your rug and/or rug pad every 3 to 6 months. This will aide in a more uniform floor surface patina and decrease the likelihood of the rug pad or exposed backing adhering to the floor surface where they are placed. Rotating your rug will promote even wear on the surface and extend the life of the rug.
• Caution: Use a vacuum cleaner without a beater brush as it may cause damage to pile.

We offer four types of delivery (Small Parcel, Small Standard, Standard, Deluxe) determined by the products in your order. A product’s delivery type is displayed under the "Stock Status" information on each product page online. Delivery charges are determined by your delivery destination and are charged per order. Multiple–product orders are charged according to the product with the highest delivery type. Sometimes products may arrive separately but you will only be charged one delivery fee per order. Also, products delivered separately may be sent via the delivery type of that product rather than the overall order. Please provide a street address for delivery — we cannot ship to PO Boxes. NOTE: In some areas, we are unable to provide our full Deluxe service. For pricing and further details, visit our Delivery Information Page.

Click & Collect

Some of our stores offer Click & Collect in-store pick-up options. To find out whether an item is eligible for you to collect at a store, check the product information page above. After you choose the item's colour and/or size, you'll be able to select a store for Click & Collect if the item is available. No delivery charges apply.Please note that not all products available for purchase online are offered in stores. To check in-store stock availability, please contact your local store.